Refund & Return Policy
At AR Wrist, your satisfaction is our priority. We stand behind the quality of every timepiece we sell.
30-Day Return Policy
We offer a 30-day return policy from the date of delivery. To be eligible for a return, your item must be:
- Unused and in the same condition as received
- In its original packaging with all accessories included
- Accompanied by the original receipt or proof of purchase
Non-Returnable Items
- Items that have been worn, altered, or damaged by the customer
- Items without original packaging or missing accessories
- Sale or discounted items (unless defective)
Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchange
We offer exchanges for defective or damaged items. Please contact us within 48 hours of receiving your order if you believe your item is defective.
How to Initiate a Return
To start a return, please contact us at:
- 📧 ecommercewithasifali@gmail.com
- 📱 +92 327 0293383